Protection Built Around Your Guest Journey [email protected] +1 (480) 681-1570

Hospitality Protection Built Around Every Stay.

Give your guests greater confidence before, during and after their stay with flexible protection, emergency assistance and medical transportation solutions designed around your hospitality business.

Flexible guest protection, emergency assistance and medical transportation for your hospitality business.

Hospitality Protection Hospitality Protection Hospitality Protection

Hospitality Isn’t One-Size-Fits-All.
Neither Should Your Protection Program Be.

From independent hotels and destination resorts to vacation ownership, resort clubs and emerging lodging concepts, ETS develops flexible protection and emergency travel solutions around your guests, your business model and your distribution strategy.

Hotels: Independent & Branded Properties

Resorts: Destination & Full-Service Resorts Destination & full...

Vacation Ownership: Vacation Clubs & Ownership Organizations

Resort & Membership Clubs: Member-Based Hospitality Programs

Developers & Management: Hotel Developers & Management Companies

Alternative Lodging: Glamping & Emerging Hospitality Concepts

Hospitality Groups: Multi-Property Portfolios

Integrated Into the Guest Journey

Flexible protection and emergency travel solutions can be integrated into familiar guest touchpoints, from the initial reservation through pre-arrival, the stay, membership and ongoing engagement.

Reservations

Reservations

Offer eligible protection during the initial booking experience.

Post Booking

Post-Booking

Introduce or upgrade protection through post- booking communications.

Pre Arrival

Pre-Arrival

Give guests another opportunity to add protection before their stay.

Guest Packages

Guest Packages

Include protection within eligible stays, experiences and premium packages.

Membership and Loyalty

Membership & Loyalty Membership

Add protection and assistance benefits to membership, loyalty and renewal programs.

Assisted Sales

Assisted Sales

Offer eligible solutions through reservation centers and assisted-sales channels.

One partner. Multiple opportunities. The right solution at the right point in the guest journey.

One partner. Multiple opportunities. The right solution at the right point in the guest journey.

Three Solutions. One Flexible Protection Strategy.

Select the solution that fits your business, or combine them to create a broader protection and assistance program
around your guests, members and travelers.

GLOBAL ETS

Annual Emergency Travel Assistance

A high-value annual assistance benefit designed for membership, loyalty, vacation ownership and other hospitality programs.

SKYMED ESSENTIALS

Patient-Choice Emergency Medical Transportation

Enhanced medical transportation protection for guests traveling away from home, including eligible hospital-to-hospital transportation and other transportation benefits under the membership.

ETS GUEST PROTECT

Stay, Destination & Experience Protection

Flexible guest protection that can be configured around an eligible hotel stay, destination package or guest experience, and offered as an optional upgrade, embedded benefit or premium-package inclusion.

Emergency Medical Assistance Team

Protection Capabilities Can Include:

Insurance protection
Emergency medical assistance
Medical transportation
Medical repatriation
Travel assistance
Value-added guest benefits

Let’s Build the Right Solution for Your Guests

Let’s Build the Right Solution for Your Guests

Let’s Build the Right Solution

Whether you operate one property or an entire portfolio, ETS can help configure protection and assistance around your guests, distribution model and business objectives.

KEEP WHAT ALREADY WORKS. ADD THE PROTECTION THAT'S MISSING.
Hospitality Guests